FAQ's
Getting Started
01
Do you offer a discount on my first class?
Yes — we offer an introductory rate for new clients, both a special Mat offer and a special Reformer offer.
02
I've never done Pilates — where do I start?
It is recommended that you start with a one-on-one session with one of our instructors or join one of our beginner-level group classes.
03
I have an injury — where should I start?
If you're dealing with an injury, managing a chronic condition, or recovering from surgery, we'd recommend starting with a private one-on-one session before joining a group class. You can give us a call at (228) 219-2788 or send us an email at contact@selahpilates.com
04
How early should I arrive?
Plan to arrive 10–15 minutes before your first session. This gives us time to get you checked in. After your first visit, 5–10 minutes ahead is plenty. Please be mindful of the treatments and other sessions which may be happening around you.
05
What should I wear?
Fitted, comfortable clothing that you can move freely in. Please avoid leggings with zippers or buckles, and keep your hair secured with a hair tie rather than clips or pins, as it may damage the equipment.
06
What do I need to bring?
We suggest bringing grip socks, a hand towel and a water bottle.
07
What if I'm late?
If you arrive within 5 minutes of class starting, you're welcome to join. Because the warm-up is an essential part of every session arrivals more than 5 minutes late will unfortunately be marked as a no-show.
Bookings & Cancellations
01
How do I book a class?
All classes can be booked online through Mindbody or on the Selah Pilates App. If you need any assistance, please contact us at (228) 219-2788. Please note all classes must be booked in advance.
02
How do I cancel a class?
All classes can be cancelled online through Mindbody or on the Selah Pilates App. If you need any assistance, please contact us at (228) 219-2788. Please note all classes must be cancelled at least 24 hours in advance to avoid a late cancellation fee.
03
What are your late cancel and no-show policies?
We ask for at least 24 hours' notice to cancel a class. Cancellations within the cancellation window will result in the return of the class credit into your package. If you do not show up to a reserved class without cancelling or cancel less than 24 hours in advance, a no-show fee will apply, or your class credit will be deducted. Full details are available at the time of booking.
Pricing and Memeberships
01
What pricing options do you offer?
We offer drop-in rates, class packs and membership options. If you have questions about which option suits you best, please get in touch. We're happy to help you find the right fit.
02
Do your memberships have long-term commitments?
All of our memberships have a three-month autodraft recurring payment agreement. If you wish to cancel your membership early, there will be an early cancellation fee applied. Certain memberships may have other T's & C's please refer to the membership information upon payment.
03
What if I need to cancel my membership?
To cancel your membership, please contact us directly. Full cancellation terms are outlined at the time of sign-up. If you have any questions, early cancellation fees may apply. For more information, you can get in touch at (228) 219-2788 or contact@selahpilates.com
Private Classes and Group Events
01
What is the difference between a private and semi-private session?
A private session is one-on-one with your instructor. A semi-private is for two people — a good option if you'd like to train with a friend or family member.
02
How do I book a private session?
If you would like to book a private session, please contact us at (228) 219-2788 or email contact@selahpilates.com.
02
How do I book a group event?
For group events such as birthdays, bachelorette parties and the like, please contact us at (228) 219-2788 or email contact@selahpilates.com.
03
Are private sessions good for injury recovery?
Yes — and for most clients dealing with an injury or chronic condition, a private session is where we'd recommend starting. Your instructor builds the work entirely around your body, your injuries, and your goals. Please note you will need to be cleared by a medical doctor.
Private Sessions & Group Events
01
What is the difference between a private and semi-private session?
A private session is one-on-one with your instructor. A semi-private is for two people — a good option if you'd like to train with a friend or family member.
02
How do I book a private session?
In order to book a private session, please contact us at (228) 219-2788
03
How do I book a private party?
For group events — birthdays, bachelorette parties and the like —please contact us at